Getting Started | PetMatchPro

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🐾 Coming from PetMatchPro 6.x? Version 8 adds real adoption analytics, similar-animal suggestions, SEO-friendly URLs, and overlay badges. See What's New →

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Getting Started

6

Activate Your License
Setup Wizard Walkthrough
Connecting Your Shelter System
Understanding License Tiers
Creating Your First Search Page
Creating Your First Detail Page

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Shortcodes & Configuration

12

Shortcode Builder
[pmp-search] Reference
[pmp-details] Reference
[pmp-detail] Reference
[pmp-option] Reference
Parameters by License Tier
Common Shortcode Recipes
Pagination Setup
Excluding Values
Search Filter Button
Detail Button Hover Text
Search Card Hover Text

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Templates & Design

7

Search Templates Gallery
Detail Templates Gallery
Poster Templates
Theme Template Overrides
Color Customization
Font Size Customization
Detail Title Formats

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Icons & Overlays

6

Understanding Pet Icons
Understanding Overlays
Icon Reference Gallery
Customizing Icon Display
Value-Based Icons
Icon Size Customization

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Labels & Customization

3

Custom Labels Guide
Changing Labels via Filtering
Custom Currency & Date Formats

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Filters & Search

5

Setting Up Search Filters
Species & Breed Filtering
Filter Value Management
Excluding Values via Filtering
Partner-Specific Filter Options

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Partner Guides

3

AnimalsFirst Integration Guide
PetPoint Integration Guide
RescueGroups Integration Guide

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Analytics & Tracking

7

Understanding PMP Analytics
GA4 Configuration
Google Tag Manager Setup
Leveraging Analytics
WP-Cron Requirements for PetMatchPro Analytics
Queue Health and Tools
Privacy and Data Retention

Lightbulb icon representing PetMatchPro best practices guides for homepage layouts, button strategy, performance tuning, and template selection

Best Practices

11

Featuring Animals on Your Homepage
Adding Animals to Sidebars and Other Pages
Using Banners and Subtitles Effectively
Overlays and Icons for Quick Visual Cues
Writing Effective Detail Page Instructions
Button Configuration for Conversion
Optimizing Performance with API Caching
Customizing Typography and Icon Sizes
Lost and Found Search Best Practices
Template Selection Guide
Preconnect to Your Partner Photo CDN – PetMatchPro

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Troubleshooting

15

Common Error Messages
API Connection Issues
Template Not Found Errors
Theme Template Override Not Loading
Performance & Caching Best Practices
Animals Not Displaying
Stale Content / Cache Issues
Styling Conflicts
Empty Field Display
Analytics Queue Stuck or WP-Cron Not Running
Premium Feature Not Appearing After Upgrade
Troubleshoot the PetMatchPro Shortcode Builder
Reading PMP Debug Logs
wp-config.php Configuration Constants
How to Contact Support

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Home
Knowledge Base
Getting Started

Getting Started

Install, activate, and configure PetMatchPro for your shelter website.

Activate Your License
Setup Wizard Walkthrough
Connecting Your Shelter System
Understanding License Tiers
Creating Your First Search Page
Creating Your First Detail Page

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