Get In Touch
Contact Us
We’d love to hear from you regarding your questions about the PetMatchPro WordPress plugin. We’re a very small group of animal advocates with day jobs, families, animal and other interest so…. we request that you review the answers to Frequently Asked Questions before completing the Contact form. In addition, please use the support forum on the WordPress.org website for all technical questions regarding the plugin. Thank you and best wishes in your endeavors to find forever homes for ALL your pets.
Frequently Asked Questions
Licensing
Yes, there’s no one-time or monthly investment for our Basic Plan. It is, and will always be, free when you register for the license key on our website.
The small monthly investment for the PetMatchPro Junior and Preferred Plans provides you with support resources, bug fixes, and the addition of new features and functions. These tasks are required to keep the plugin secure, relevant and focused on meeting your evolving needs to support increasing adoptions from your website.
When checking out with the Basic plan you’ll be required to enter a credit card to validate your account. This card will never be charged for the plan and is added for your protection. Requiring a credit card virtually eliminates malicious users enrolling on the website, keeping the plugin free for your use.
We have no plans to offer a solution for any other content management solution or website builder. WordPress powers the vast majority of new websites on the internet. Contact us if you’d like some help migrating your current website to WordPress.
Support
We offer a number of options for Members to get started with the PetMatchPro plugin. Select the Plan that best supports your skills or time availability:
- Download our guide to getting started from the Member’s area.
- Junior and Preferred Plan Members can submit a ticket to our development staff.
- Preferred Plan Members can send emails directly to our support staff and developers.
Use
PetMatchPro supports adoptable, found, lost and featured animals from AnimalsFirst and PetPoint/Petango and adoptable animals from RescueGroups. Think we should support another? Complete this form to share your ideas.
Send a Message
Support Forum
Questions about plugin use.
Review FAQ
Answers to frequent questions.
Customer Login
Login to your account.
Don't Use PetPoint
or RescueGroups?
Tell us which Data Management System you use to manage your shelter or rescue and we'll include your input in our choice for future enhancements to PetMatchPro. Thank you for your help. We hope to see you back soon.